Colonna Contemporary Art Gallery - Shipping Policy
At Colonna Contemporary, we are dedicated to delivering your art purchases in a timely and secure manner. Please review our shipping policy below to understand our shipping procedures and fees.
1. Shipping Methods:
1.1. We offer the following shipping methods for your convenience:
Standard Shipping: Orders are typically shipped within 2-5 business days after payment is confirmed. The expected delivery time may vary depending on your location and the shipping carrier used.
Express Shipping: If you need your artwork to be delivered more quickly, we offer express shipping options for an additional fee.
2. Shipping Costs:
2.1. Shipping costs are calculated based on several factors, including the size and weight of the artwork, your location, and the selected shipping method. You will see the shipping costs during the checkout process before finalizing your purchase.
3. Shipping Destinations:
3.1. Colonna Contemporary offers domestic and international shipping. Please contact our customer service team for specific information regarding international shipping rates and delivery times.
4. Tracking Information:
4.1. Once your artwork is shipped, we will provide you with a tracking number to monitor the progress of your delivery. You can use this tracking information to stay updated on the estimated delivery date.
5. Shipping Insurance:
5.1. Colonna Contemporary takes every precaution to ensure that your artwork arrives in perfect condition. All artworks are carefully packaged to minimize the risk of damage during transit. However, we recommend adding shipping insurance to your order for added protection against unforeseen circumstances. Please contact us to inquire about insurance options.
6. Delivery Acceptance:
6.1. It is essential to inspect the artwork upon delivery. If you notice any damage or discrepancies, please notify the delivery carrier and Colonna Contemporary immediately. We advise you to document any issues with photographs and contact us within 48 hours of receiving your order.
7. Delivery Times:
7.1. Estimated delivery times are provided for your convenience and are not guaranteed. Factors such as inclement weather or unforeseen circumstances may affect delivery times.
8. Address Accuracy:
8.1. Ensure that your shipping address is accurate and complete. Colonna Contemporary is not responsible for packages delivered to incorrect or incomplete addresses.
9. Returns Shipping Costs
9.1. We will cover all shipping and handling costs for valid returns of art that, in our sole discretion, are damaged, defective, or otherwise non-conforming upon delivery to you. You will be responsible for all shipping and handling costs for returns of art that are not, in our sole discretion, defective, damaged, or otherwise non-conforming. Your refund will be credited back to the original payment method you used to purchase your art.
10. Contact Information:
If you have any questions or need further information regarding our shipping policy, please contact us at:
11. Additional Information:
11.1. Colonna Contemporary reserves the right to modify this shipping policy at any time. Changes will be posted on our website, and the revised policy will apply to all purchases made after the modification date.
Thank you for choosing Colonna Contemporary. We strive to make your art buying experience as seamless as possible, and we're here to assist you with any shipping-related inquiries.
Last updated: 10/18/2023