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Colonna Contemporary Art Gallery - Return Policy

At Colonna Contemporary, we are committed to providing our valued customers with high-quality art and exceptional service. We understand that occasionally, you may want to return a purchased artwork. To ensure a seamless return process, please review our return policy below:

1. Eligibility for Returns:

1.1. You may be eligible for a return if you meet the following criteria:

  • The artwork was purchased directly from Colonna Contemporary.

  • You contact us within 14 days of receiving the artwork.

  • The artwork is in its original condition, with no damage, alterations, or signs of wear.

  • The artwork is returned in its original packaging.

2. Non-Eligible Items:

2.1. The following items are not eligible for return:

  • Custom or commissioned artworks.

  • Artworks that have been damaged due to improper handling, storage, or neglect.

3. How to Initiate a Return:

3.1. To initiate a return, please follow these steps:

  • Contact Colonna Contemporary within 14 days of receiving your artwork to request a return authorization.

  • Pack the artwork securely in its original packaging, including all provided documentation.

  • Ship the artwork to the address provided by our team.

4. Return Shipping Costs:

4.1. You are responsible for the cost of return shipping. We recommend insuring the artwork during transit to protect against damage or loss.

5. Inspection and Refund:

5.1. Once we receive the returned artwork, our team will inspect it to ensure it meets the eligibility criteria. If the artwork is in the original condition, a refund will be issued to your original payment method within 10 business days.

6. Exchange Policy:

6.1. If you wish to exchange the artwork for another piece, please contact us to discuss availability and the terms of the exchange.

7. Contact Information:

If you have any questions or need to initiate a return, please contact us at:

8. Additional Information:

8.1. Colonna Contemporary reserves the right to modify this return policy at any time. Changes will be posted on our website, and the revised policy will apply to all purchases made after the modification date.

Thank you for choosing Colonna Contemporary. We appreciate your support, and we are here to assist you with any questions or concerns you may have regarding your artwork or our return policy.

Last updated: 10/18/2023

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